FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and tailored to meet the specific needs of each client. We offer competitive rates and flexible pricing plans based on the scope and complexity of the work. Additionally, we occasionally provide discounts for long-term contracts or referrals. Any additional fees, such as for specialized services or expedited requests, will be clearly communicated upfront.
- What is your typical process for working with a new customer?
The process begins with an initial consultation to understand your specific bookkeeping needs and goals. We then customize a service plan that fits your requirements. Once agreed upon, we initiate a detailed onboarding process, including data collection and setup. Regular check-ins and updates ensure everything is on track, and we provide ongoing support to address any questions or concerns.
- What education and/or training do you have that relates to your work?
Our team is highly qualified with certifications in accounting and bookkeeping, including [specific certifications, e.g., Certified Bookkeeper, QuickBooks ProAdvisor, Certified Seed Counter]. We also participate in ongoing professional development to stay current with industry standards and best practices.