FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Licensed, bonded & insured. Upfront pricing once job is evaluated.
- What is your typical process for working with a new customer?
Evaluate the need & set up a time and date based on their availability. Once the job is evaluated, communicate the cost, scope of work & time frame to complete if agreed to. Ensure the repair is done to the customer's satisfaction, & be transparent with the job from start to finish.
- What education and/or training do you have that relates to your work?
20+ years of industry knowledge running both a commercial/ residential handyman & utility company. - Licensed, bonded, and insured through the State of Illinois. - Plumber's license - OSHA 30 - Certified in erecting designed equipment (scaffolding) - Certified for mold remediation