FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our hourly price includes two staff members which is typically enough to get the job done. This allows us to be fast! We want you to get have your new nest as quickly as possible. It works like this: talk and get pics, provide a quote, send a Contract, secure a deposit, pick some dates, get it done! (Deposits are refundable until 48 hours before the start of the job. After 48 hours, they are transferable to a new booking.)
- What is your typical process for working with a new customer?
When you become a new Client, we work very hard to keep you informed, updated, and stress free. We get together on the phone to discuss the project. Then we either do a site visit or photos to put together a quote. From there, we sign a Contract, pick a date, and get started on your job just as quickly as possible.
- What education and/or training do you have that relates to your work?
We have worked alongside people for over 20 years in de cluttering and downsizing, so there isn't anything that we haven't seen or done. We also are pros at running a business, so communication is great, follow through is spot on, and our heart is in the right place. With our Clients!!