FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Each project is unique, so we take the time to fully understand the scope of work before providing a quote. This allows us to offer accurate hourly rates and tailored estimates that reflect the specific needs of your project. We believe in transparent pricing with no hidden fees, ensuring that our clients receive exceptional value and service. Travel Fees: For any necessary travel, we charge the IRS standard rate of $0.67 per mile. If parking fees apply, they will be added to the final invoice. This ensures fair and transparent accommodation for travel related costs.
- What is your typical process for working with a new customer?
Our process begins with understanding our clients’ unique needs and goals. We take the time to learn about both their current requirements and future objectives, ensuring that the solutions and services we provide are not only effective today but resilient for tomorrow. We see ourselves as partners in your success, dedicated to building a lasting working relationship and providing support as your needs evolve. Our goal is to deliver reliable, long-term results that ensure seamless operations and continued growth.
- What education and/or training do you have that relates to your work?
At Net Infra Systems, we pride ourselves on a strong foundation of education, certifications, and years of hands-on experience in IT, security, and audio/visual solutions: - Bachelor’s Degree in Computer Science - Master’s in Cybersecurity - Industry Certifications: Cisco Certified, CompTIA Certified - Extensive Hands-On Experience: With years of practical work across various industries, including healthcare, finance, and education, we bring real-world expertise to each project.