FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free estimates to assess your air duct cleaning and dryer vent cleaning requirements. Our team will evaluate the scope of the job and provide you with a personalized quote, allowing you to make an informed decision. We believe in transparent pricing, and we provide detailed information about our rates upfront. There are no hidden fees or surprises when it comes to the cost of our services. Our pricing is based on several factors, including the size of your home or business, the complexity of the ventilation system, and the level of cleaning required. This ensures that you receive a fair and accurate quote tailored to your specific needs.
- What is your typical process for working with a new customer?
When working with a new customer for air duct cleaning or dryer vent cleaning, the typical process involves an initial contact where the customer inquires about your services. After gathering relevant information such as property type, number of vents, and specific concerns, schedule a visit to the customer's location for an assessment and quote. Conduct a thorough inspection to determine the scope of work and provide a detailed quote. Upon acceptance, we can do the service the same day or schedule the cleaning appointment for a future date. We will conduct a final inspection to ensure customer satisfaction and provide an invoice with payment options. Encourage regular maintenance appointments for future upkeep.
- What education and/or training do you have that relates to your work?
We have over five years of experience in the industry, specializing in air duct cleaning and dryer vent cleaning. We have received extensive training to master the necessary skills and stay up to date with the latest practices. Our company is fully licensed and insured, ensuring compliance with regulations and prioritizing customer safety. You can rely on our experienced technicians to provide excellent service in air duct cleaning and dryer vent cleaning.