FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer fair and honest pricing for all of our projects. We clearly define the work we propose with a list of all materials that we will be using. In addition to all of the payment methods defined in the profile, we also offer financing.
- What is your typical process for working with a new customer?
Once an appointment is scheduled, we will complete a thorough inspection of your property to identify the best solution for you. We will share our findings with you and discuss options to go forward. Because we want to be as thorough and accurate as possible, we usually will not give you an estimate at the initial appointment. We will send one within a day or so. We will then follow up to answer any questions or discuss alternate approaches or other options. WE WILL NEVER PRESSURE YOU FOR A SALE!!!!
- What education and/or training do you have that relates to your work?
We are licensed roofing contractors with the state of Illinois. We are also an Owens Corning Platinum Preferred contractor. As a result, we can offer the best warranties for these products. Less than 1% of contractors have this status. It also means we can offer superior warranties that are backed by Owens Corning.