FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the volume of junk we remove or specific items like furniture or appliances. We provide clear, upfront pricing with no hidden fees, so you’ll always know what to expect. We also offer 15% off for first-time customers for the month of January.
- What is your typical process for working with a new customer?
Contact: Reach out to us via Thumbtack, phone, or our website to describe your project. Estimate: We provide a free, no-obligation estimate, either online or on-site. Schedule: We work around your schedule, offering same-day or next-day service whenever possible. Service Day: Our team arrives on time, confirms the job details, and quickly gets to work. Payment: Once the job is complete, you pay only the agreed-upon amount.
- How did you get started doing this type of work?
I started Countryside Removal because I saw a need in my community for fast, reliable junk removal services. As someone who values organization and helping others, I wanted to create a service that makes life easier for homeowners while giving back to Mundelein through eco-friendly practices.