American Drainage and Plumbing/A.D ROOTER

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Introduction

FREE SERVICE CALLS . Our clients can expect us to show up on-time, never park in your driveway, where shoe protection inside your dwellings, inspect with intentions to provide suggestions and recommendations, provide a full plumbing evaluation and present multiple options based on our conversation. We can not perform any work without your approval in writing. I am prepared to complete the work today. We aim for a 5 star experience. There is no pressure applied, and you can use our quotes to price shop. We stand behind our work with a max warranty. Thank you

Overview

Current Top Pro

Hired 175 times

Background checked

10 employees

8 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2017

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.7

71 reviews

5

85%

4

9%

3

4%

2

1%

1

1%

Read reviews that mention:

Jon C.

Dec 16, 2024

·

Hired on Thumbtack

American Drainage and Plumbing did a great job diagnosing and rectifying my problem. I had a minor leak stemming from my HVAC. Within a couple of days of diagnosing the root cause, they came back and promptly fixed the issue. They were responsive, transparent, and professional. Great work.

Details: No, repair is not urgent • Leaking (problem area known) • House

American Drainage and Plumbing/A.D ROOTER's reply

Thank you Sir. You are a valued customer. We really appreciate you supporting small business.

Plumbing Drain Repair

Jaclyn K.

Nov 9, 2024

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Hired on Thumbtack

American Drainage and Plumbing helped to diagnose an issue with the sink in our bathroom. I wish I would have called sooner! I appreciate the prompt communication and professionalism.

Details: 0 sinks • Separate handles control hot and cold water • 1 faucet • A month ago or longer

Sink or Faucet Repair

Jackie P.

Nov 1, 2024

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Hired on Thumbtack

Called for a clogged drain and they were out within a couple hours. In and out within the hour! Price was a bit steep I think for one clogged pipe.

Details: 1 sink

American Drainage and Plumbing/A.D ROOTER's reply

Thanks for the awesome review Jackie. We understand the cost analysis and appreciate your honest assessment of the service. As the winter months are upon us and you might have a plumbing issue, know that there s a 50 coupon available for your next service call. You are valued customer and we appreciate what you do for small business.

Sink or Faucet Repair

Carla B.

Jul 31, 2024

·

Hired on Thumbtack

Mark was great to work with! I was able to get same day service and was diagnosed and repaired the next morning! I really appreciated that, as we were in a time crunch for an inspection!

Details: Yes, repair is urgent • Slow draining • House

Plumbing Drain Repair

Cliff K.

Jun 6, 2024

·

Hired on Thumbtack

Our kitchen sink was draining slowly and started to get worse. We cleaned the p trap and used a 25 foot drain snake and things did not get better. Reached out to a plumbing professional on thumbtack for assistance. Mark showed up a few hours later to help. He was professional and took the time to explain what was causing the drain to clog and drain slowly. He got our kitchen sink back to draining properly and quickly. Highly recommended and will be using his services again. Also will be referring him to friends and family

Details: No, repair is not urgent • Only one drain has issues • Slow draining • Clogging • House

Plumbing Drain Repair

Credentials

Background Check

Mark Stovall

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
American Drainage and Plumbing is a Flat rate plumbing company. Flat rate pricing protect our customers from undue cost based on the hourly task, for example ... A kitchen sink rodding we charge 49.00 and it usually takes up to 2 hours at flat rate our customers are covered even if it takes 8 hours when another company is charging 150 per hour.
What is your typical process for working with a new customer?
We ask multiple questions regarding your plumbing issue to gives us a clear understanding
What education and/or training do you have that relates to your work?
IDPH 48 month apprentice program, Journeyman Metal tradesman through the UA , Local 130 plumbers member in good standings