Graystone Comfort, LLC

$99/service call

Estimated price

Select a service

Zip code

Type of heating system

Building height

Heating system problems

Responds in about 36 min

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Why this pro?

This pro has been in business for 3 years and offers water heater installation and repair services, along with central air conditioning repair and maintenance. Customers say they’re prompt, pleasant, and quick to respond.

Summarized from the pro's profile. Review their profile for the latest.

About

Graystone Comfort, LLC is a family owned heating and cooling company that delivers a personal touch and brings attention to detail that our customers deserve. Our customer service is unmatched and we treat every customer like family. We also understand the local area intimately and can help customize solutions that work best for every individual customer's needs.

Overview

Hired 59 times

Serves Ingleside, IL

Background checked

1 employee

3 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Social media

Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Services offered

Type of heating system

Heating system problems

No problem, just need maintenance

No heat

Not enough heat

Unusual noises from inside

Building height

Single-level

Two-story

Three-story

Projects and media

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Excellent 4.9

38 reviews

5

95%

4

3%

3

0%

2

0%

1

2%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Mehul P.

Nov 26, 2024

•

Hired on Thumbtack

We were lucky to reconnect with Nicole, who helped us install a humidifier in our HVAC system. She offered valuable recommendations on the best type of humidifier to meet our needs and expertly integrated it with our smart thermostat for smooth operation.

Details: Furnace • Natural gas • As recommended by professional • 1,000 - 2,000 sq ft • Two-story building • Townhouse

Heating System Installation or Replacement

Jon K.

Jul 29, 2025

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Hired on Thumbtack

Nicole is amazing, she and her assistant (Sorry forgot his name) did an amazing job installing a ductless mini split for our attic. She even recommended and is installed a condenser pump for the mini split. Highly recommended and would definitely use this company again !

Details: Install a new A/C unit • Replace an existing A/C unit • Remove an old A/C unit • Packaged system • I already have the A/C unit • Attic • Ground floor • 1,000 - 2,000 sq ft • Three stories • House

Central Air Conditioning Installation or Replacement

Lisa R.

Jun 23, 2025

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Hired on Thumbtack

Details: Repair • The power is on, but the fan won't run • Outside • Outside • Townhouse

Central Air Conditioning Repair or Maintenance

Jennifer J.

Mar 27, 2025

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Hired on Thumbtack

Very straightforward maintenance and extremely professional!

Details: Routine maintenance • No problem, just need maintenance • Gas tankless • Basement • House

Water Heater Repair or Maintenance

Kathleen W.

Feb 17, 2025

•

Hired on Thumbtack

I was very impressed. Nicole came out to see if my furnace could be fixed. It was really old so she suggested a new one. When I asked what the BTU's would be, she sent me an analysis she did on what she calculated my needs would be. She came on time and the install took how long she said it would. Price was competitive.

Details: Furnace • No heat • Basement • Two-story building • Townhouse

Heating System Repair or Maintenance

Credentials

Background Check

Nichole Lang

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
-Free Estimates Provided* -First time customers receive 10% off all maintenance and service work provided. Installation/Replacement of equipment does not apply for a 10% discount. -$99 Service Charge & Diagnostic Fee -$89 A/C Maintenance $89 Furnace Maintenance *Does not include service/repair or maintenance
What education and/or training do you have that relates to your work?
Technicians attend regular training sessions to ensure our company keeps up with ongoing changes and new products in the HVAC industry. This allows Graystone Comfort to be sure we are able to give the customer's the best solutions for their needs.