Graystone Comfort, LLC

Top Pro

$99/service call

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Heater problems

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Introduction

Graystone Comfort, LLC is a family owned heating and cooling company that delivers a personal touch and brings attention to detail that our customers deserve. Our customer service is unmatched and we treat every customer like family. We also understand the local area intimately and can help customize solutions that work best for every individual customer's needs.

Overview

Current Top Pro

Hired 40 times

Serves Ingleside, IL

Background checked

1 employee

3 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Social media

Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

30 reviews

5

97%

4

3%

3

0%

2

0%

1

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This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Myungryul P.

Oct 25, 2024

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Hired on Thumbtack

Details: Yes, the location has an existing heater • Gas tank (standard) • House

Water Heater Installation or Replacement

Allie I.

Mar 7, 2024

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Hired on Thumbtack

We’re happy we found Nichole for our water heater install. We can’t wait to have her back out for spring furnace maintenance!

Details: Yes, the location has an existing heater • Gas tank (standard) • House

Water Heater Installation or Replacement

Jennifer J.

5 days ago

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Hired on Thumbtack

Very straightforward maintenance and extremely professional!

Details: Routine maintenance • No problem, just need maintenance • Gas tankless • Basement • House

Water Heater Repair or Maintenance

Kathleen W.

Feb 17, 2025

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Hired on Thumbtack

I was very impressed. Nicole came out to see if my furnace could be fixed. It was really old so she suggested a new one. When I asked what the BTU's would be, she sent me an analysis she did on what she calculated my needs would be. She came on time and the install took how long she said it would. Price was competitive.

Details: Furnace • No heat • Basement • Two-story building • Townhouse

Heating System Repair or Maintenance

Mehul P.

Nov 26, 2024

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Hired on Thumbtack

We were lucky to reconnect with Nicole, who helped us install a humidifier in our HVAC system. She offered valuable recommendations on the best type of humidifier to meet our needs and expertly integrated it with our smart thermostat for smooth operation.

Details: Furnace • Natural gas • As recommended by professional • 1,000 - 2,000 sq ft • Two-story building • Townhouse

Heating System Installation or Replacement

Credentials

Background Check

Nichole Lang

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
-Free Estimates Provided* -First time customers receive 10% off all maintenance and service work provided. Installation/Replacement of equipment does not apply for a 10% discount. -$99 Service Charge & Diagnostic Fee -$89 A/C Maintenance $89 Furnace Maintenance *Does not include service/repair or maintenance
What education and/or training do you have that relates to your work?
Technicians attend regular training sessions to ensure our company keeps up with ongoing changes and new products in the HVAC industry. This allows Graystone Comfort to be sure we are able to give the customer's the best solutions for their needs.