FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Deep cleaning ($3.00/sf) The median costing of them all Cleans outside as well as interior of rug This cleaning does soak rug Procedure 1. Vacuum the rug thoroughly (both sides) 2. Pretreat stains 3. Soak the rug 4. Shampoo both sides of the rug 5. Run water under the rug and squeegee (until water runs clean) 6. Extract the water from the rug 7. Hang it to air dry 8. once dry drop and vacuum again 9. clean the fringes 10. hang to let fringes dry 11. once the fringes are dry roll it up and prep for delivery Deep cleaning plus pet stain treatment ($4.00/sf) Costs more because it includes pet stain treatment with the regular deep cleaning Majority of steps similar to deep cleaning with the additional needed for the pet stains Does soak rug Procedure 1. Vacuum the rug thoroughly (both sides) 2. Pretreat the pet stain with enzymes 3. Pretreat the regular stains 4. Shampoo both sides of the rug 5. Run water under the rug and squeegee (until water runs clean) 6. Extract the water from the rug 7. Hang it to air dry 8. once dry drop and vacuum again 9. clean the fringes 10. hang to let fringes dry 11. disinfect and deodorize the rug 12. once the fringes are dry roll it up and prep for delivery We guarantee that the urine and the smell will come out Cannot guarantee that the stain will come out 100% (APPLYS TO ALL) We do set the dyes before cleaning but we cannot guarantee that the dye will not run because of the urine
- What is your typical process for working with a new customer?
Calling and setting up an appointment, we do offer flexible scheduling. Depending on the size of the job we would come and pick up your rug(s) and deliver them after they have been cleaned. Or we would bring our equipment to your home.
- What education and/or training do you have that relates to your work?
15 years prior to this working at a reputable company doing the same work