FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We always give free consultation and estimates. While it is sometimes possible to give a potential number by phone, it is always better to see the project in person to give an accurate appraisal.
- What is your typical process for working with a new customer?
After an initial phone conversation, we meet at the job site to get the details of the project and evaluate the space. After I've seen everything, I return to the office to design the plan and put together a proposal. That is e-mailed to the client who then evaluates it, asks any questions and then we meet again to sign a contract and schedule the work.
- What education and/or training do you have that relates to your work?
On the job training since I was 17. Working with painters, carpenters, plumbers, electricians etc. I've always had an insatiable appetite to learn new skills.