FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a 10% Discount to Seniors, Active Military & Military Veterans & First Responders. We prefer cash/check payments. We accept credit/debit cards but we charge a 5% Credit card processing fee for debit & credit cards.
- What is your typical process for working with a new customer?
We start with a free in-home estimate.
- What education and/or training do you have that relates to your work?
IICRC ( Institute of Inspection Cleaning and Restoration Certification ) Certified in Carpet, Tile & Upholstery Cleaning. Also Certified through Shaw. Taken classes on Hardwood cleaning and VCT Refinishing. Even taken classes on epoxy installation just to learn the best ways to clean epoxy floor. We stay up do date with education in the industry and make sure to take at least 2 classes per year that pertain to the flooring industry.