FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Newton’s Cleaning and Restoration, we offer competitive pricing tailored to the specific needs of each project. We provide free estimates and transparent pricing with no hidden fees. We also offer seasonal discounts and special promotions for repeat customers.
- What is your typical process for working with a new customer?
Our process begins with an initial consultation to understand your needs and assess the project's scope. We then provide a detailed estimate and timeline. Once approved, we schedule the work at your convenience and keep you informed throughout the process to ensure complete satisfaction.
- What education and/or training do you have that relates to your work?
Our team is highly trained and certified in cleaning and restoration. We hold certifications from industry-leading organizations such as the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) and regularly attend workshops to stay updated on the latest techniques and technologies.