FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, upfront pricing with no surprise fees. The price you see at booking is the price you pay. Add-ons like wire concealment or soundbar installation are clearly listed so you can customize your service with confidence.
- What is your typical process for working with a new customer?
Customers can book directly through our online system in under two minutes. After booking, we confirm all the details and match you with a reliable technician. On installation day, your tech shows up on time, walks through the plan with you, completes the job, and confirms you're satisfied before leaving.
- What education and/or training do you have that relates to your work?
All of our technicians have hands-on experience in TV mounting, wall anchoring, and cable management. We train every subcontractor on best practices for safety, secure mounting, and customer satisfaction, and we only bring on professionals who meet our high standards.