The Grout Medic of North Chicago

Top Pro

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Square footage to be tiled

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Responds in about 50 min

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Introduction

I chose to work in this industry because The low cost investment in cleaning, restoring, and sealing grout and tile can make an entire bathroom, kitchen, or common space come back to looking like new. Bathrooms and kitchens are the most used spaces in home and having the tile and grout on floors, showers, counter tops, and tubs professionally cleaned and restored changes the comfort and feeling of a home at less than a quarter of the cost of replacement.

Overview

Current Top Pro

Hired 210 times

65 similar jobs done near you

Background checked

5 employees

4 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Specialties

Tile type

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Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Excellent 4.9

107 reviews

5

94%

4

4%

3

0%

2

1%

1

1%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Tywjuan S.

Mar 8, 2024

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Hired on Thumbtack

The Grout Medic did an amazing job on my shower tile And my bathroom floor tile! I will highly recommend them to anyone! Thank you guys so much!

Details: Bathtub or shower • Ceramic tile • Seal grout • Polish tile • Less than 250 sq ft

The Grout Medic of North Chicago's reply

Tywjuan - Thank you for sharing your successful experience working with our team today, the bathroom looks fantastic. We look forward to helping you with future projects!

Tile and Grout Cleaning

Kelly L.

Feb 12, 2024

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Hired on Thumbtack

I am so glad I chose the Grout Medic to restore my shower floor. The owner, Neil, spent a lot of time with me talking through options, and he was patient in answering all of my questions. He also went out of his way to make things right when we had a miscommunication about the scope of work. Our shower now looks like new, and we only had to replace a handful of (previously worn-out) tiles.

Details: Bathroom • Floor • Tub or shower enclosure • 25 - 50 sq ft • No, but I will buy the tiles myself

The Grout Medic of North Chicago's reply

Hi Kelly! Thanks for the great feedback. We're a small business and appreciate you sharing your experience working with our Team, we look forward to helping you with future projects.

Tile Installation and Replacement

Elizabeth B.

2 weeks ago

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Hired on Thumbtack

As a Realtor, I am always looking for resources to share with clients. I am happy to add the Grout Medic to my referral list !

Details: Bathroom • Tub / Shower enclosure • Ceramic

The Grout Medic of North Chicago's reply

Elizabeth, Thank you so much for your 5-star review! We're thrilled to hear that you’re adding The Grout Medic to your referral list. It's always a pleasure to work with professionals like you who provide such valuable resources to their clients. We look forward to continuing to serve you and your clients with top-notch service. If there's anything more we can do, just let us know!

Tile Repair

Dia M.

3 weeks ago

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Hired on Thumbtack

Ricardo did a fantastic job re-grouting, caulking, and sealing tile in our tub/shower.

Details: Bathtub or shower • Natural stone tile (granite, slate, etc.) • Seal grout • Less than 250 sq ft

The Grout Medic of North Chicago's reply

Thank you so much for the wonderful review! We're thrilled to hear that Ricardo did such a fantastic job with the re-grouting, caulking, and sealing of your tub/shower. It's great to know you're happy with the results. We truly appreciate your feedback and look forward to assisting you with any future needs. Thanks again!

Tile and Grout Cleaning

Abraham F.

Jan 24, 2025

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Hired on Thumbtack

Ricardo did such a great job with both of our bathrooms. He was a true pro - efficient, great worksmanship, and a clear communicator. Thank you so much!

Details: Bathtub or shower • Ceramic tile • Seal grout • Less than 250 sq ft

The Grout Medic of North Chicago's reply

Abraham, thank you so much for your kind words! We’re thrilled to hear that Ricardo exceeded your expectations with both bathrooms. He really takes pride in his work, and it’s great to know that his efficiency, craftsmanship, and communication stood out to you. We appreciate you taking the time to share your experience and are so glad you’re happy with the results!

Tile and Grout Cleaning

Credentials

Background Check

Neil Chamness

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer packages for home owners simply looking to get their shower and bathtub professionally cleaned and refreshed. This service is flat rate of $400 for a single shower, it includes steam cleaning your tile and grout with our proprietary steam cleaning machine, we seal the tiles and grout after the cleaning making maintenance and cleaning for the home owner a breeze. No more watching You Tube and Tik-Tok videos on how to remove black mold and mildew (they don't work). We are family owned and operated in Chicago.
What is your typical process for working with a new customer?
We will schedule an estimate appointment and perform the job on the spot depending on the work that needs to be done otherwise we will schedule the job with 1-2 business days.
How did you get started doing this type of work?
We started repairing tile and grout in large commercial and residential high rise buildings in Chicago and after many years working for a large property management company we broke off and started our own small business, The Grout Medic of North Chicago. We are family driven and have enjoyed serving other families in the Chicago land area.

The Grout Medic of North Chicago

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