Atax Services

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Introduction

My name is Toya Thames and I'm the tax franchise owner of Atax Services. With over 15 years of tax experience, my company Refund max has now partnered with Atax services assisting clients with their personal tax and/or business tax returns nationwide in all 50 states! We strive to give every client the maximum refund or save them thousands of dollars on the taxes they may owe, with 100% accurate returns, and excellent customer service! I'm passionate about helping people with their tax situation and business goals as we also specialize in book keeping and payroll services if needed. We have physical location in Oak Forest, IL taking appointments, walk ins or drop offs! Thank you and I look forward to assisting all of your tax and business needs!

Overview

Background checked

8 employees

7 years in business

Payment methods

This pro accepts payments via Cash, Credit card, Square cash app, and Zelle.

Social media

Facebook

Featured Projects

8 photos

Toya is truly the best! i’ve been going to her to

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

8 reviews

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Read reviews that mention:

Deshaun J.

Feb 13, 2024

Mrs. Thames has been doing my taxes for over 10 years and she had never let me down. I always receive my max benefits she is always punctual. If I have any questions Mrs. Thames is ALWAYS available for my inquiries. If I could give RefundMax Tax a 10 star rating I would. Thank you Mrs. Thames

Atax Services's reply

Thanks so much for your review! Look forward to helping you again!

Yvonne T.

Feb 5, 2024

I've been a client of Refund Max Tax and worked closely with Toya Thames for the past 10 years. Their consistent excellence in communication, knowledge, and customer service has always surpassed my expectations. Toya and the team's commitment to staying up-to-date on tax regulations ensures that I receive accurate advice tailored to my unique financial situation. Their proactive and clear communication has made navigating complex tax matters a breeze. What sets Refund Max Tax apart is their unwavering dedication to providing outstanding customer service. The team goes above and beyond to make clients feel valued and supported. I wholeheartedly recommend Refund Max Tax to anyone in need of reliable and professional tax accounting services. Their expertise and exceptional customer care make them a standout choice in the industry.

Chanel Y.

Feb 5, 2024

Refund max provides great customer service. They are great with education you on the process in order to get your max Refund not just for current year but for next year as well. I look forward to continuing to do business with Refund max.

Atax Services's reply

Thank you. Always here to help when you need me. Look forward to helping you again for years to come!

Katrina G.

Feb 4, 2024

Toya has been doing my taxes years now and I wouldn't have it any other way. She always goes above and beyond to ensure I get the max amount, legally and I'm very grateful and appreciative of her. Her professionalism and communication skills are top tier, she keeps you in the loop every step of the way on what's going on and what needs to be done. Check her out, you will not be disappointed.

Atax Services's reply

Thank you for being a loyal client! I truly appreciate you!

Fran A.

Feb 12, 2024

Toya is truly the best! i’ve been going to her to do my taxes for over a decade. I strongly recommend her

Atax Services's reply

Thank you so much for your kind words. Look forward to helping you every year!

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Toya Thames

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I normally don't quote pricing because every tax situation is different and I don't want to mis-quote anyone. Price will be reasonable with the amount of work completed. I can give a quote after I see all of the tax information that has to be filed, what needs to be done in order to save money on your taxes or help increase your refund. Will give quote before filing as well as offering solid advice to keep out of IRS radar and red flags!
What is your typical process for working with a new customer?
We have app you can download and submit your documents thru our secure server. Once submitted. All of your tax information and uploaded documents will be sent to my tax software. You will receive a call back either the same day or within 24hrs to go over everything.
What education and/or training do you have that relates to your work?
15yrs of tax training and knowledge. IRS Certified tax preparer listed on IRS website. Have ptin and IRS E-FIle # That authorizes me to e-file an unlimited amount of returns .

Atax Services

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