FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and straightforward. We offer competitive rates and often provide discounts based on the frequency of service. For example, regular customers may benefit from up to 20% off their total bill. We do not have hidden fees, and all our services are provided with a fixed rate so you know exactly what to expect.
- What is your typical process for working with a new customer?
When working with a new customer, we start by understanding your specific needs and preferences. We offer a free consultation to discuss your requirements and provide an accurate estimate. Once agreed, we schedule a convenient time for the service and ensure our team is prepared with all the necessary supplies. We then conduct the service and follow up to ensure complete satisfaction.
- What education and/or training do you have that relates to your work?
Our team is highly trained and certified in various cleaning techniques and safety protocols. We invest in ongoing education to stay updated with the latest industry standards and best practices. Our staff undergoes background checks and rigorous training to ensure high-quality service.