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Carroll Plumbing

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Drain problem

Why this pro?

Customers say this pro is polite, professional, and prepared, and they explain work clearly. They handle pipe, drain, and toilet repairs, and they've been in business for 15 years.

Summarized from the pro's profile. Review their profile for the latest.

About
I'm a Plumber servicing the city of Chicago and near suburbs. With 15+ years experience I can tackle any service issues you may be experiencing. Some of the services I provide include: -Replacing Shower/Bath Valves, Faucets and Heads -Replacing Kitchen Faucets -Installating and Repairing Toilets -Clearing Toilet, Sink, Tub and Shower Drains -Water Heater Installation and Repair -Sump Pump Replacement -Repairs to Burst and Leaking Pipes
Overview

Hired 823 times

Background checked

1 employee

16 years in business

Business hours

SunClosedMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Google Pay, PayPal, Samsung Pay, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2022

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2021

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2020

Services offered

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Drain problem

Clogs

Slow drains

Leaks (area known)

Leaks (area unknown)

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.7

402 reviews

5

89%

4

2%

3

2%

2

3%

1

4%

Read reviews that mention:


pro avatar
Polly Z.

Mar 9, 2026

Hired on Thumbtack

He was responsive and not only realized I had been sold the wrong part but caught a eroded part and went and got the correct part and did quick repair. I would hire him again. He wanted Venmo, debit card, or cash; not a check or credit card.

Details: No, repair is not urgent • Only one drain has issues • Other issue • Condo/Apartment

Plumbing Drain Repair
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Danae G.

Feb 26, 2026

Hired on Thumbtack

Matt was super helpful in getting a few small tasks on a bathroom including replacement of a shower handle and troubleshooting and repair of a leaky faucet so I didn't need to replace it. Work was done quickly, would hire him again

Details: 1 shower or bathtub • Shower • Condo/Apartment

Shower and Bathtub Repair
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Joe H.

1 month ago

Hired on Thumbtack

Matt was able to replace a broken sump pump quickly. He was very professional and did a great job. I will use him again!

Details: Replace existing sump pump • Submersible pump located inside basin • No, the building is not currently flooded • Residential

Sump Pump Installation or Replacement
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Carl D.

Feb 22, 2025

Hired on Thumbtack

Details: Yes, repair is urgent • Leaking (problem area known) • Condo/Apartment

Plumbing Drain Repair
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Laura R.

Sep 29, 2025

Hired on Thumbtack

Matt was polite and professional, he came prepared and fixed my issue in 20 minutes. He explained everything he did clearly and on easy to understand terms. I would definitely hire him again. Highly recommend.

Details: 1 shower or bathtub • Bathtub • Combination shower and bathtub • Leaking faucet or shower head • Condo/Apartment

Shower and Bathtub Repair
Credentials
Background Check

Matthew Carroll

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    For most jobs I charge $150/hr plus material.

  • How did you get started doing this type of work?

    Plumbing has been in my family for generations and I started to learn the skills I needed and develop a love for this kind of work from my Dad at a young age.

  • What advice would you give a customer looking to hire a provider in your area of work?

    Try to be as clear as possible when responding to inquiries about a job.