LeafGuard Gutters

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Responds in about 2 hours

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Introduction

In 1993, after years of intense product research and development, Englert, Inc. introduced the LeafGuard® brand gutter, a patented one-piece leaf and debris shedding gutter system. The LeafGuard gutter system revolutionized the industry by providing an innovative one-piece system for residential and commercial application, with a lifetime, clog-free guarantee. Today, the LeafGuard brand continues to be a trusted source for quality and reliability, backed by the Good Housekeeping seal. Englert's LeafGuard brand is available through a national network of authorized dealers, and supported by Englert, Inc., the pioneer of on-site custom fitted, seamless gutters since 1966.

Overview

Hired 2 times

Serves Chicago, IL

Background checked

20 employees

32 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Check and Credit card.

Projects and media

33 photos

Projects and media

33 photos

Reviews

Very good 4.6

44 reviews

84%

Read reviews that mention:

A S.

May 6, 2024

Hired on Thumbtack

Receptionist calls to set an appointment for 26’ of gutter. Told no problem no job to small and traditional gutter is fine. Then manager reaches out to confirm appointment, tells me I need to become familiar with the “gutter replacement system”. I did not ask to change the style of gutter or ask for leaf guards. Then wants 1-1.5 hours to sales pitch me. Completely not what the customer has requested. Waste of everyone’s time. Shouldn’t be included in gutters work on thumbtack. As they will tell you it’s a “gutter replacement system”

Details: Install new gutters (no existing gutters) • Less than 1,000 sq ft • Single-level building • Residential • I would like the pro to buy the gutter materials

Gutter Installation or Replacement

Alison K.

Aug 10, 2024

Hired on Thumbtack

TL;DR: Predatory Sales Tactics and an Insufferable Experience I was looking to get new gutters and gutter guards for our home and decided to get quotes through Thumbtack. Leafguard was one of the companies that reached out, and from the moment they had my contact information, they were relentless. They called my phone three or more times a day until I finally gave in and scheduled an appointment—this should have been my first red flag. 🚩 When the representative arrived, he started off friendly, handing me a list of past customers to call about their experience with Leafguard. This immediately felt like a gimmick, and my suspicions were confirmed when he came back inside and insisted I call at least three people to get a "deep discount." When I declined, he went ahead and made the calls himself, pretending to be the homeowner. The feedback was revealing. The first person mentioned the product was far more expensive than expected, though they were mostly satisfied. The second call was to an elderly man who seemed confused and possibly pressured into an outrageously expensive purchase. The sales rep was clearly annoyed by this but plowed ahead with his lengthy, patronizing pitch, treating us like children by making us touch various pieces of metal roof. Despite having an 18-month-old running around, we repeatedly asked him to skip the spiel and just give us the price, but he just wouldn’t stop. After over three hours, he finally got to the pricing: a jaw-dropping $20,000. He then said "What do you think, sound good?" and before I could reply, aggressively grabs and starts shaking my hand, exclaiming, "Welcome to the Leafguard family!" I pulled back, a bit weirded out, and made it clear we weren’t ready to make a decision. This led to an uncomfortable and aggressive 20-minute argument where he pressured us to buy on the spot. Despite us standing firm, he called his manager to offer us a "better" price—slashing it to $8,000. The fact that they could instantly knock $12,000 off made me seriously question their pricing ethics. Even after we made it clear that we wouldn’t be making a decision that day, the rep insisted on calling his manager again, claiming he was required to notify him when someone wasn’t buying. This set off serious alarm bells, and I was about ready to threaten calling the police just to get him out of my house. When I said we’d reach out with our decision, he basically told us, “Don’t bother,” stating it was a now-or-never deal (which, after some research, I found is Leafguard’s shady policy—they only close deals on the spot). Unless you are looking for an egregiously overpriced product pitched with manipulative, aggressive, and belittling sales tactics, I would steer clear of Leafguard at all costs.

Details: Replace old gutters • 2,000 - 3,000 sq ft • Two-story building • Residential • I would like to discuss with the professional

Gutter Installation or Replacement

Past Customer

Apr 8, 2024

From Google

The installation was great. But I was charged for material I did not receive. I did contact the office and Im still waiting for my refund. Its been over a month. They want money immediately but as slow to make the bill right, i urge all customers to review the final bill with care before you give them money

LeafGuard Gutters's reply

Hi Daryl, thank you for your feedback. Rick! We’re glad to know you’re happy with our Leafguard Gutter system and wish you many years of maintenance-free gutter experience 😊

Past Customer

Apr 4, 2024

From Google

Justin the salesperson was very thorough and was very knowledgeable on the product. I only gave 4 stars because of the price of the system, this is in no way a reflection on the people that work for leaf guard. My install is next week and I am hopeful that the leaf guard product matches the price. I have no doubt that with all the lifetime guarantees included that this product will serve our little house well in the years to come.

LeafGuard Gutters's reply

Thank you for sharing your experience, Eric! We’re glad to know you’re happy with our Leafguard Gutter system and wish you many years of maintenance-free gutter experience 😊

Past Customer

Mar 13, 2024

From Google

We worked with Michael. He was wonderful explaining everything about our gutters and the Leafguard system. Also helped us find the best deals for us. We love the look and feel of the product and their lifetime guarantee which is transferable.

LeafGuard Gutters's reply

Thank you for sharing your experience, Cheryl! We’re glad to know you’re happy with our Leafguard Gutter system and wish you many years of maintenance-free gutter experience 😊

Credentials

Background Check

Jennifer Oconnor

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Ask your salesperson which discounts are currently running at the time of your in-home estimate.
What is your typical process for working with a new customer?
We will come out to your home and give you a free estimate for new gutters.

LeafGuard Gutters

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