Repairvice LLC - Fitness Equipment Service

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$145/service call

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Introduction

We know how inconvenient it is when your equipment is down, so we offer SAME-DAY SERVICE, ensuring minimal downtime. !STAIGHT & CLEAR FLAT FEE! We don’t just fix the problem – we provide a full inspection. Plus, we provide warranty coverage on all parts and repairs. We provide our services in Illinois, Southern Wisconsin and Northern Indiana areas and repair Nordic Track, Horizon, Sole, ProForm, Precor, Life Fitness, Matrix as well as many other brands.

Overview

Current Top Pro

Hired 89 times

Serves Chicago, IL

Background checked

2 employees

1 year in business

Business hours

Sun10:00 am - 4:00 pmMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, PayPal, and Zelle.

Featured Projects

32 photos

NordicTrack Freestride Trainer Elliptical Repair
Exercise Equipment Repair

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.8

55 reviews

5

93%

4

4%

3

0%

2

0%

1

3%

Read reviews that mention:

Kelly Z.

2 weeks ago

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Hired on Thumbtack

Ivan was on time, knowledgeable, and fixed my broken machine! Super friendly, and really goes above and beyond to make sure the equipment is working properly! Really appreciate a super fast appointment same day and had it working and fixed in no time. Would highly recommend this company!!! If I could give 8 stars I would. Thank you!!

Details: Repair

Exercise Equipment Repair

Terri A.

2 weeks ago

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Hired on Thumbtack

I contacted Ivan regarding a NordicTrack treadmill console that had stopped working. The NordicTrack is less than a year old. I had a very difficult time getting help from theNordicTrack company. Ivan had been troubleshooting with me and suggested he could possibly find some replacement parts to help save me some money. Because it was so new he could not find the replacement parts and suggested that it was still under warranty and that would be my cheapest option. I did try Nordic track again and was able to have them send me a new console but was unable to replace it myself so I called Ivan. He came to my home. He was on time. He was friendly and professional. He replaced the console for me and also did preventative maintenance on my machine. I really appreciated the fact that he was trying to save me money in the long run. I felt he was very honest with me about my options. I would not hesitate to use him again for any further repair or maintenance issues.

Details: Repair • Treadmill

Exercise Equipment Repair

Ernest w.

Oct 27, 2024

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Hired on Thumbtack

I give repairvice llc 5 stars. He was courteous, knowledgeable,and on time. He diagnosed the problem. He explained the problem to me. After fixing he demonstrated that the treadmill was working and everything was as it should be. I will definitely be using them for all my fitness equipment needs.

Details: Repair • Treadmill

Exercise Equipment Repair

Grilel L.

Oct 5, 2024

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Hired on Thumbtack

Ivan fixed, made a general maintenance, and suggested necessary future repairs. He took his time. I am satisfied with his excellent work.

Details: Repair • Treadmill

Repairvice LLC - Fitness Equipment Service's reply

Thank you for your positive feedback! I appreciate your trust in my work and am glad to hear you found the maintenance and future repair suggestions helpful. Taking the time to ensure everything is running smoothly is important to me. If you ever need further assistance or have questions, I’m just a call away!

Exercise Equipment Repair

Tara K.

Sep 27, 2024

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Hired on Thumbtack

I appreciated all of the helpful information and demonstration of how I can maintain my treadmill and what to look for when I may need replacements and repairs. I will definitely come back to this company when I need help in the future with my treadmill! Thank you!!

Details: Repair • Treadmill

Repairvice LLC - Fitness Equipment Service's reply

Thank you for your wonderful feedback! I'm glad you found the information and demonstration helpful for maintaining your treadmill. Educating my customers is important to me, and I’m thrilled to hear you plan to return when you need assistance in the future. If you have any questions or need help down the line, don’t hesitate to reach out. I’m here to help!

Exercise Equipment Repair

Credentials

Background Check

Ivan Kaptiuk

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We have a fixed price per service call. We don’t work by the hour, but instead, charge for the work visit. We offer discounts for regular seasonal maintenance.
What is your typical process for working with a new customer?
Before visiting a customer, we always determine what issue they’re experiencing and the model of their fitness equipment. With this information, we arrive prepared with the necessary tools to professionally service their equipment. After a full inspection, we provide a detailed assessment of any parts that need replacement and perform complete on-site maintenance.
What education and/or training do you have that relates to your work?
I am an engineer with 15 years of experience, specializing in mechanics and electronics.

Repairvice LLC - Fitness Equipment Service

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