R&J Preventive Maintenance

$89/service call

(waived if hired)

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Appliance brand

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Responds in about 3 hours

Introduction

My focus is quality. We never cut corners we specialize in home and commercial appliance repair all brand and types,and any issue.we teach you about your appliance so you are involved in every aspect of the repair process. warranties are standard with any repair so you have piece of mind.i have worked for several leading companies have trained hundreds of technician for them. they say if you want to learn something teach it with experience in all appliances old and new there is no issue to big or small. we offer warranty on parts and labor 90days all the way up to 1 year depending on appliance and what manufacturers offer on replacement parts our diagnostic fee waived if you proceed with repair.

Overview

Hired 48 times

Serves Chicago, IL

Background checked

6 employees

6 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

59 photos

Sealed systems repair and water tank repair
Appliance Repair or Maintenance

Specialties

Appliance type

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Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Excellent 4.9

30 reviews

5

90%

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10%

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This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Andrew W.

Oct 16, 2024

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Hired on Thumbtack

ABOVE AND BEYOND - Very transparent and open communication with Juliana, Rich, and Chris to fix a vent hood, cooktop, and ice maker. The Bosch cooktop and ice maker were fixed right away. The team made multiple visits and calls to troubleshoot a Zephyr range hood issue with the control panel and ultimately solved the problem despite less than stellar customer service from Zephyr itself! Thanks again!

Details: Oven or stove • Bosch • Residential

Appliance Repair or Maintenance

Donna D.

Aug 13, 2023

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Hired on Thumbtack

Came very quickly. Spent a lot of time trying to figure out if appliance could be fixed, but ultimately it could not. Despite the time given, I was only charged for the service call which I appreciated

Details: Dishwasher • Residential

Appliance Repair or Maintenance

Mark C.

Jan 9, 2023

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Hired on Thumbtack

Juliano was very responsive and quick to contact me after I reached out. A tech was able to come out two days later. Marlon came by today to do a quick diagnostic on our dishwasher. He was thorough in his explanation and gave us options in terms of repairing or replacing the unit, and helped us weigh the pros and cons together. At one point, he encouraged us to take a full day to think it through and let him know how we want to proceed. I didn’t feel any pressure to go one way or another but he was honest about how it was worth spending the money for the repair option. He laid out the total cost and it was reasonable. We opted to replace the dishwasher altogether given we’ve wanted to replace the unit anyway. I was only on the hook for the diagnostic fee, which I didn’t mind. Had I done the full repair, it would’ve gone towards the total cost so that was a great option. Nonetheless, it was very helpful to have Marlon’s point of view to make a wise decision at the end of the day. I will definitely be using R&J for future appliance repair issues again!

Details: Dishwasher • Frigidaire • Residential

Appliance Repair or Maintenance

Mike D.

Oct 13, 2022

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Hired on Thumbtack

We contacted R&J Preventative Maintenance to help fix our Zephyr vent hood above our stove. I am very pleased with the entire service from beginning to end. I was contacted immediately after placing the request for an appointment—the quote was clear and fair. Richard came to our house the same day of the request and explained the problem thoroughly & clearly. He had us back up & running in under an hour. Amazing service! Would definitely recommend to anyone in need of repair.

Details: Oven / stove • Residential

Appliance Repair or Maintenance

Marcos A.

Oct 9, 2022

·

Hired on Thumbtack

I had the pulley and switch replaced with a labor and parts cost of $479, which ended up being $429 after senior discount. Technician and work coordinator were very responsive and completed the work with good quality. One piece of advice, make sure you run the machine with clothes in it right after the repair is done to be sure there is no rattling or any other issue that would require additional visits.

Details: Washer / dryer • Samsung • Residential

Appliance Repair or Maintenance

Credentials

Background Check

Juliano Melgarejo

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
we only deal in manufacture components and our labor rate is flat fee.
What is your typical process for working with a new customer?
making sure to give full detailed Information about our company and what we have to offer letting the customers know there is no hiding fees .
What education and/or training do you have that relates to your work?
vocational training and years of hands-on training with family members when I was a teenager.

R&J Preventive Maintenance

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