FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
💲 Free Estimates – Every space is unique, so we provide tailored quotes. 💲 No Hidden Fees – What we quote is what you pay—no surprises! We believe in quality service at affordable rates, ensuring you get the best value for your investment.
- What is your typical process for working with a new customer?
1️⃣ Initial Consultation & Free Estimate – We discuss your cleaning needs, schedule, and budget. – A site visit may be scheduled for an accurate quote. 2️⃣ Customized Cleaning Plan – We create a tailored cleaning plan based on your requirements. – You choose the frequency: one-time, daily, weekly, or monthly service. 3️⃣ Agreement & Scheduling – We finalize the service agreement with clear pricing and expectations. – Set up a schedule that works best for your business. 4️⃣ Professional Cleaning Service – Our trained team arrives on time and completes the job efficiently. – We use high-quality cleaning products and equipment. 5️⃣ Quality Check & Customer Satisfaction – We perform a final walkthrough (if applicable) to ensure everything meets your expectations. – Feedback is welcome, and we make any necessary adjustments. 6️⃣ Ongoing Service & Support – For recurring services, we maintain consistent quality and reliability. – You can reach us anytime for additional services or modifications.
- What education and/or training do you have that relates to your work?
You have 3 years of hands-on experience in residential cleaning, which gives you deep expertise in: ✅ Efficient cleaning techniques for various surfaces and environments ✅ Proper use of cleaning chemicals and equipment ✅ Detail-oriented and high-standard cleaning practices ✅ Customer service and client satisfaction