FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is not based on packages. Our photo booth rentals include up to 4 hours in the price. prop rentals, instant sharing features, a standard backdrop from our existing selection, set up and tear down, personalization and a post-event gallery with all your media 3 to 5 business days after your event. Printing is additional and based on your preferred format and quantity, either photo strips - 2" x 6", or 4" x 6" prints and 2 per photo session or unlimited. We want you to build the package the way you want, not force you to fit into a certain package or another.
- What is your typical process for working with a new customer?
We set you up with an outside portal which will have all your documents, questionnaires, etc all in one location. We start you off with our pricing guide to build the package you think is best for your event. Once your pricing guide is complete, we forward your proposal, contract and payment screen. Once the booking fee is paid which is 50% of the total cost of the booth, we send your personalization questionnaire. We can design your photo booth for you, set up a video call and design together or you can provide us your design. We always get approval before your event. A week before your event, we will collect the last portion of your payment. You'll see us an hour and a half before your event start time to get the party started!
- What education and/or training do you have that relates to your work?
We are completely self-taught. We've watched thousands of hours of videos, read numerous blogs, reviewed the equipment from our closest competitors and packaged our services based on our lessons learned and our industry standards but also what we believe is effective. We may not have a certificate from a made up photo booth school but we can surely say we've earned our keep to bring you the best photo booth experience you've seen.