FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer high quality workmanship while using only the best paint offered by Sherwin Williams. We provide FREE in person or remote estimates.
- What is your typical process for working with a new customer?
From the second D-Wing comes in contact with a client, to after the job has been finished, we go above and beyond to provide the best overall service and customer care. We will always come out for a in person free estimate. We typically will walk the job with the customer while taking notes of specifics like any damage, number of coats of paint, any caulking, time frame of work, and any other questions that us or the customer may have, will be gone over in person before signing or agreeing to a contact. A contract will be written up by D-Wing and sent over to the client for review and signing. Starting work day: The customer can expect the crew to come in and start preparations before any work is done. We like to fully cover all working areas with plastic, tarps, rosin paper, and carpet protectant. Once the job is prepped, our team will begin with any patching or repairing. Followed by priming, Painting, and touch ups. We will Typically have a little space either inside or outside to keep our tools and materials out of the customers way. ALL jobs are walked and quality controlled before, during and after by the paint division manager.
- What education and/or training do you have that relates to your work?
I have over 5 years of painting experience in commercial and residential. With 4 additional years of experience in customer service and Managment. Our team consists of painters with 10+ years of painting experience.