FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in delivering results at ABC, not billing you by the hour. That’s why all options presented to you will each have an exact cost. We do this using upfront pricing, so you’ll never experience hidden fees or extra charges when investing in one of our services.
- What is your typical process for working with a new customer?
After you’ve scheduled an appointment with one of our friendly customer service representatives, you can expect our technician to arrive on time, ready to get to work. When arriving in our signature green truck, they are sure to park in a safe and convenient location so as not to cause any obstruction to driveways or the main road. Once your technician has entered your home, they’ll begin by performing a thorough inspection. Once they’ve adequately diagnosed the root cause of your issue, your technician will provide you with a list of options to resolve the problem. All of our experts are highly trained and knowledgeable, so feel free to ask them any questions if you need assistance choosing the best solution that meets your needs.