FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in clear, upfront pricing. Our estimates explain what is included so customers understand exactly what they are paying for before work begins. Pricing is based on the size and condition of the project, preparation required, materials, and the level of finish selected. We offer different options when possible to accommodate different budgets without sacrificing proper workmanship. We also occasionally offer seasonal promotions and discounts.
- What is your typical process for working with a new customer?
We start by listening to the customer and understanding exactly what they want to accomplish. We then inspect the project, discuss preparation, colors, products, and any repairs that may be needed. Customers receive a clear written estimate explaining the scope of work and pricing. Once approved, we schedule the project, protect the surrounding areas, complete all necessary preparation, apply the coatings, keep the customer updated throughout the project, and finish with a final walkthrough to make sure everything meets expectations.
- What education and/or training do you have that relates to your work?
Our experience comes from more than 18 years of hands-on work in residential and commercial painting. Over the years, we’ve developed extensive knowledge of surface preparation, repairs, primers, coatings, interior and exterior painting, staining, and proper application techniques. We also continue learning about new products and methods so we can provide our customers with professional, long-lasting results.