FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The best price or equal to for the best roof system. We assess what is needed and what is not and price your roof as if it was our own home.
- What is your typical process for working with a new customer?
1). Come out to your home. 2). Assess your roof project. 3). Provide you with an estimate on the spot in most cases (takes about 15-20 minutes). 4). If you are ready to go, we get your project on the schedule (if you are having leaks or it's an emergency situation we do our best to secure this as soon as possible). 5). We collect the first payment (typically 50%) on the start date of the project. 6). Install the roof in a timely manner. 7). I swing by and complete a final inspection and cleanup which includes collecting extra material. 8). I collect the final check or send a final invoice to you within a few days.
- What education and/or training do you have that relates to your work?
17 years of experience. I've managed and installed asphalt shingles roofs, commercial flat roofs, historical slate/tile roofs and more.