FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Extra Clean is committed to offering competitive pricing while maintaining the highest standards of quality and service in the cleaning industry. We continuously evaluate market trends and customer needs to ensure our rates remain fair, transparent, and accessible. Our goal is to provide exceptional cleaning services at a value that meets and exceeds our clients' expectations, making professional cleaning both affordable and reliable.
- What is your typical process for working with a new customer?
We take a personalized approach to our services, maintaining high standards while fostering strong connections with our clients. We value face-to-face interactions and offer in-person walkthroughs of homes and facilities to gain a thorough understanding of your expectations and priorities. This allows us to tailor our services to your specific needs and build lasting relationships, ensuring a partnership that delivers consistent quality and satisfaction over time.
- What education and/or training do you have that relates to your work?
At Extra Clean, we are committed to continuous learning and growth, constantly refining our techniques and expanding our industry knowledge. With over 23 years of experience in the cleaning industry, our owner leads by example, fostering strong relationships with both our staff and clients. We invest in rigorous training programs to ensure each team member is placed in the department that best aligns with their skills and strengths. With multiple specialized crews handling a variety of cleaning tasks daily, we prioritize efficiency, professionalism, and exceptional service in every job we undertake.