FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is tailored to the unique needs of each project. Factors like scope, materials, and timeline can vary widely. We evaluate prices and potential discounts on a case-by-case basis. This ensures fair, accurate estimates that align with project requirements. Whether it's a small repair or extensive restoration, we're committed to competitive pricing without compromising quality. We're transparent about our pricing structure and always happy to discuss any applicable fees or discounts. Your satisfaction is our priority. Please feel free to reach out for more details.
- What is your typical process for working with a new customer?
Our process begins with a thorough assessment of your restoration needs. We'll schedule a convenient time for an on-site visit to evaluate the project scope. Following this, we'll provide a detailed proposal outlining the recommended approach, timeline, and pricing. Once approved, our skilled team will commence work, keeping you informed at every step. We prioritize clear communication and quality craftsmanship to ensure your satisfaction throughout the restoration process.
- What education and/or training do you have that relates to your work?
Our team boasts a wealth of expertise in restoration work. All members undergo rigorous training and hold certifications in relevant fields such as structural repair, water damage restoration, and mold remediation. Additionally, we stay abreast of industry best practices through continuous education and professional development. This ensures that we bring the highest level of knowledge and skill to every project we undertake.