FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most work is bid by the job. Each project is very unique, and it is impossible to have a standard price for a type of project, such as a bathroom remodel. Handyman work and repairs are billed as time and materials.
- What is your typical process for working with a new customer?
For jobs that need to be bid, we will set up an appointment to look at the work you need and discuss specifics. This gives you a chance to get a feel for the professional experience you will have if you hire us. While there, we will assess the job and what it will take to complete it. You will be emailed a bid later to review, without any pressure. If you decide to work with us, you can accept the bid electronically. We will communicate with you for the remainder of the job by your preference (text, phone, or email). There are times where each of those methods are useful. Contract signing is done in person, if possible. This allows for any details to be worked out ahead of time and any concerns to be addressed. For repairs and handyman work, we will discuss the work you need ahead of time and book an appointment. Then we will come take care of the work at that time. There are times where something like mold or dry rot is discovered that can complicate the job. We work with you to resolve anything that comes up.
- What education and/or training do you have that relates to your work?
13 years of experience in carpentry, HVAC, and electrical.