FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
HCB does have a pricing protocol. HCB, like all businesses, has overhead (insurances, taxes, admin. fees, etc.....) like all companies. HCB states this on their estimates (HCB Bus. Fees)
- What is your typical process for working with a new customer?
Phone call, Meet with the homeowner; get to know their needs, Assemble an estimate, Review estimate, Answer any and all questions, Signing of contract, Start and complete project
- What education and/or training do you have that relates to your work?
I have close to (25) years of hands on building expierance in custom residential homes. Quality and customer service comes first.