FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on the complexity and scope of the project. We offer transparent rates with no hidden fees. Discounts are available for long-term contracts and returning clients.
- What is your typical process for working with a new customer?
We start by understanding your specific needs through an initial consultation, followed by a detailed proposal. Once the project is approved, we handle all aspects of implementation and offer ongoing support.
- What education and/or training do you have that relates to your work?
Our team consists of seasoned IT professionals with industry certifications in networking, cybersecurity, and IT systems management. We regularly stay up to date with the latest technology trends and best practices.