FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We install premium fences with unparalleled customer service at competitive prices. The cost to install a fence will vary based on the material and time it takes to complete the project. Requesting a free estimate from Top Rail Fence is the best way to get an accurate idea of your project cost.
- What is your typical process for working with a new customer?
Thank you for choosing Top Rail Fence! We’re excited to help you create your ideal outdoor space. Here's a general overview of our process: 1. Initial Consultation: We’ll discuss your project vision, answer questions, and provide a free estimate. 2. Design and Planning: Our team will create a customized design based on your preferences and property. 3. Permits and HOA Approval: We work with you to ensure any needed approvals are obtained. 4. Installation: Our experienced crew will install your fence with precision and care. 5. Final Inspection: We’ll conduct a thorough inspection to ensure your complete satisfaction. Key points to remember: • A 50% deposit is required to initiate the project. • We will contact 811 for underground utility location. • Final payment is due upon project completion. We’re committed to open communication throughout the process. Please don’t hesitate to contact us with any questions.
- What education and/or training do you have that relates to your work?
Our installation crews have more than a decade of wood, aluminum, chain link, and vinyl fence installation experience. We are proud members of the American Fencing Association and utilize ASTM Fence Building Standards.