FAQs
- What is your typical process for working with a new customer?
When working with a new customer, our process is designed to ensure clarity, quality, and customer satisfaction every step of the way. Here’s what you can expect: Initial Consultation: We begin with a detailed conversation to understand your concerns and needs. This might include issues like moisture, mold, or energy efficiency. Inspection and Assessment: Our team conducts a thorough inspection of your crawlspace. We assess factors like moisture levels, structural conditions, and existing insulation. This helps us tailor the best solution for your home. Custom Proposal: Based on the inspection, we provide a detailed proposal outlining the scope of work, materials, and costs. We take time to answer any questions and explain why each step is necessary. Scheduling and Preparation: Once you approve the plan, we schedule the work at a time convenient for you. Before we begin, we ensure the area is prepped and any obstacles are addressed. Encapsulation Installation: Our trained technicians carry out the encapsulation process, which may include sealing the crawlspace, installing a vapor barrier, adding insulation, and setting up a dehumidifier if needed. Final Walkthrough: After completing the work, we conduct a final walkthrough with you to ensure everything meets your expectations. We also provide guidance on maintaining your encapsulated crawlspace. Follow-Up: We believe in building lasting relationships. We follow up to ensure your satisfaction and offer ongoing maintenance services if desired. Our goal is to make the entire process seamless, transparent, and effective, leaving you with a healthier, more energy-efficient home."
- What education and/or training do you have that relates to your work?
Our team is highly trained and experienced in crawlspace encapsulation and related services. Here's what sets us apart: Industry Certifications: Our technicians hold certifications in key areas such as moisture control, mold remediation, and insulation installation. Examples include certifications from organizations like the Institute of Inspection Cleaning and Restoration Certification (IICRC) and The Environmental Institute. Specialized Training: We have completed specialized training programs focused on crawlspace encapsulation techniques, vapor barrier installation, and the proper use of dehumidification and ventilation systems. On-the-Job Experience: Our team has years of hands-on experience working in a variety of crawlspace conditions, giving us the practical expertise to handle any challenge. Continuous Education: The industry is constantly evolving, and we stay updated by attending workshops, conferences, and manufacturer training sessions to learn about the latest technologies and best practices. Knowledge of Building Science: We understand how crawlspaces interact with the rest of your home, including their impact on air quality, energy efficiency, and structural integrity. This holistic approach ensures our solutions are both effective and sustainable. Our combination of education, certifications, and hands-on experience ensures that we deliver the highest quality service to protect your home and improve your comfort.
- How did you get started doing this type of work?
We started doing crawlspace encapsulation because we found ourselves in many homes across the Atlanta area conducting asbestos inspections and abatements, and saw a real need for effective solutions to common home issues caused by moisture and poor air quality. Our journey began with a background in home improvement and energy efficiency, where we noticed that crawlspaces were often overlooked but played a critical role in the overall health and safety of a home. Over time, we became increasingly focused on helping homeowners address issues like moisture, mold, and energy inefficiency. We invested in specialized training and certifications to become experts in crawlspace encapsulation and related services. Our passion for this work comes from knowing that we’re not just improving crawlspaces—we’re making homes safer, healthier, and more comfortable for families. Seeing the positive impact on our customers’ lives motivates us every day to provide the best service possible.