STR Services

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Computer issue

Computer type

Desktop or laptop

Responds in about 2 hours

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Introduction

Here at STR Services, our mission goes beyond providing technology solutions. We help our clients achieve the highest level of operational excellence so they can focus on what matters - their core business. Through our comprehensive range of services, we ensure our clients stay ahead in the ever-changing technology landscape and maximize their overall success. Weather it be through consultation, Device repair or providing technology solutions to businesses and clients our number one priority is client satisfaction.

Overview

Hired 3 times

Serves Stockbridge, GA

Background checked

1 employee

3 years in business

Business hours

Sun10:00 am - 7:00 pmMon9:00 am - 7:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, and Samsung Pay.

Social media

Facebook, Instagram

Specialties

Computer type

,

Computer issue

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

8 reviews

5

88%

4

12%

3

0%

2

0%

1

0%

Read reviews that mention:

Nhi N.

4 days ago

·

Hired on Thumbtack

I accidentally poured water into my MacBook, and the keyboard and trackpad were badly damaged. However, it started working normally again just before the scheduled repair time. Although the technicians didn’t have to prepare anything for my MacBook in advance, their responsiveness and care for customers were excellent. They even gave me some helpful tips in case I ever spill water on it again

Details: Mac (Apple) • Laptop • Computer not turning on • My home, venue, etc.

Computer Repair

Dee H.

2 weeks ago

·

Hired on Thumbtack

I’m still in the process

Details: PC • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Nathaniel B.

Sep 26, 2023

STR superseded my expectations in every way. Their communication is stellar! They were patient with me throughout the whole process while answering all my questions throughly. If you need your computer or phone repaired in a timely manner with superior expertise then you need to give STR a call! I give them 5 STARS!

Elisha b.

Sep 12, 2023

Awesome. He was very professional and detailed in handling my computers. His pricing was fair and he was very patient and knowledgeable. He answered all my questions. I’m very pleased.

Kris B.

Sep 4, 2023

Credentials

Background Check

Stylz Burgess

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I manage a mobile company I do not have a store front. I charge for parts and labor and I take payments upfront. I do have travel fees for 20mi or more.
What is your typical process for working with a new customer?
Reaching out to them about there issue first and for most. After our conversation I'll email them my terms and conditions to review and sign. They will then receive an invoice. Once the invoice is paid, work can begin on there device.
What education and/or training do you have that relates to your work?
I'm an A+ and Security+ certified Technician. I also have a Network Certificate out of Omnitech Institute and 6 years of combined experience repairing devices.