FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers tell us we are very competitive. They also tell us that no one else is taking the Whole house approach the way we do. We are trained to find the maximum savings and improvements for our clients. We offer 10% military and senior discounts.
- What is your typical process for working with a new customer?
We will perform a free initial consultation which includes a whole house inspection (low level). This will help us identify areas of concern including cold rooms, hot rooms, allergies to airborne particles moving around from unconditioned spaces into the conditioned space including: pollen, dust, mold and so forth. We will write up a scope of work based on the DOE (Department of Energy) guidelines. This write up will include PROPERLY air sealing before insulating as well as inspecting and including any issues related to the HVAC system, duct work and ventilation. We take the "Whole House Approach" to improving your homes "Energy Performance".
- What education and/or training do you have that relates to your work?
We maintain a current business license in our service area for our profession. In addition, we are trained as BPI (Building Performance Institute) building analysts. This set of certifications includes the IDL (intrusion detections leakage) certification for HVAC systems. This enables us to isolate any issues with the HVAC, document and repair the same. In addition we are engaged in the RESNET certification and Energy Star process and can provide ratings for both if needed.