FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At FORTRESS restoration, we provide transparent and competitive pricing for WATER DAMAGE mold remediation and fire restoration services. Our rates are based on the scope and complexity of each project. Ensuring you only pay for what you need for insurance claims we work directly with your provider to simplify the billing process, often using in industry, standard pricing software like Xactimate align with your policies coverage. If you are paying out-of-pocket, we offer detailed estimate off front, so there are no surprises. Trust us to deliver high quality results while keeping the process, straightforward and stress-free.
- What is your typical process for working with a new customer?
Introducing our company,setting up appointment,free valuation,inspection and recommendation for the scope of work.
- What education and/or training do you have that relates to your work?
IICRC S 500,IICRC structural drying residential and commercial,IICRC S 520 Mold Remediation Supervisor,IAQA Mold Certification,Mold Remediation State License,IICRC Fire Restoration, Trauma clean up certification.OSHA Certified.