FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Trees Plus Ltd, we believe in transparency when it comes to pricing. Our rates depend on several factors, including the size and type of tree, the complexity of the job, and the location. We offer free estimates and sometimes have seasonal discounts. Please note that additional fees may apply for specialized equipment or for jobs requiring additional safety measures.
- What is your typical process for working with a new customer?
When working with a new customer, we start with a consultation to assess the project and understand your needs. After discussing your goals, we provide a detailed estimate and answer any questions you might have. Once you approve the estimate, we schedule the work at a convenient time and ensure clear communication throughout the process.
- What education and/or training do you have that relates to your work?
Our team members are trained in arboriculture and safety practices. We hold certifications in tree care and have undergone specialized training in equipment operation and tree health assessment. Continuous education is a priority for us, ensuring we stay updated on the latest industry standards and techniques.