FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At ProBYLT Roofing, we believe in transparent and fair pricing. Here’s what you should know about how we structure our costs: Free Inspections & Estimates: We offer free roof inspections and detailed estimates so you can make an informed decision without any upfront cost. Customized Pricing: Every roofing project is unique. Our pricing is tailored based on factors like roof size, materials, labor, and the complexity of the job. This ensures you only pay for what your project needs. No Hidden Fees: We provide an itemized breakdown of costs in our estimates, so there are no surprises along the way. Discounts Available: We periodically offer promotions and discounts, such as seasonal specials, referral incentives, or discounts for military personnel and first responders. Be sure to ask about any current offers when you reach out. Flexible Payment Options: For your convenience, we accept multiple payment methods and can discuss financing options for larger projects. Value for Quality: While we may not always be the lowest bid, we prioritize using high-quality materials and providing expert workmanship, ensuring long-term value and peace of mind. If you have any questions about our pricing or current discounts, feel free to contact us—we’re happy to help!
- What is your typical process for working with a new customer?
At ProBYLT Roofing, we’ve designed our process to be clear, professional, and customer-focused, ensuring a seamless experience from start to finish. Here’s what you can expect when working with us: Initial Contact: When you reach out, our team will gather some basic details about your roofing needs and schedule a convenient time for a free inspection. Free Inspection & Consultation: One of our experienced professionals will visit your property to assess the roof's condition, identify any issues, and discuss your goals. We’ll explain the findings and answer all your questions. Detailed Estimate: We’ll provide a written, itemized estimate outlining the scope of work, materials, timeline, and costs. Our transparent pricing ensures you know exactly what to expect. Project Planning: Once you approve the estimate, we’ll coordinate scheduling, secure any necessary permits, and order materials. We keep you informed throughout this process. Roof Installation or Repairs: On the scheduled day, our skilled crew will arrive on time, prepared to deliver high-quality workmanship. We prioritize safety, efficiency, and minimizing disruption to your daily life. Quality Assurance: After completing the project, we’ll conduct a thorough walkthrough to ensure everything meets our high standards and your satisfaction. We’ll also provide maintenance tips to help extend your roof's life. Follow-Up & Warranty Support: We stand by our work with industry-leading warranties and are always available to address any future questions or concerns. Your satisfaction is our priority, and we strive to make every step of the process stress-free and transparent. Contact us today to get started!
- What education and/or training do you have that relates to your work?
At ProBYLT Roofing, we pride ourselves on a team that is highly trained and experienced in delivering top-quality roofing services. Here's what sets us apart: Industry Certifications: Our team holds certifications from leading manufacturers, such as GAF, Owens Corning, and CertainTeed. These certifications ensure we are trained to install their products according to the highest industry standards. Professional Licensing: We are fully licensed roofing contractors, meeting all state and local requirements for legal and safe operation. Extensive Hands-On Experience: Every member of our team undergoes rigorous on-the-job training to master the skills necessary for both residential and commercial roofing projects. Safety Training: Safety is a priority for us. Our crew is trained in OSHA-compliant safety protocols to ensure a secure work environment for both our team and your property. Continued Education: The roofing industry evolves, and so do we. Our team regularly participates in training programs to stay up to date with the latest techniques, materials, and technologies. Storm Damage Expertise: We specialize in working with storm-damaged roofs and have advanced training in damage assessment, insurance claim assistance, and restoration processes. This combination of education, training, and hands-on expertise allows us to deliver exceptional results tailored to your specific roofing needs.