FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our competitive pricing in the industry is a testament to our commitment to providing honorable quotes regardless of the size or location of the job. As a veteran-owned company, we hold a strong belief in giving back to our fellow veterans. While we may not be the most cost-effective option, we recognize that investing in equipment, training, certifications, licenses, and other resources enables us to deliver exceptional service to our clients and friends for years to come. This approach not only ensures long-term success but also provides a return on investment for our clients.
- What is your typical process for working with a new customer?
Typically, we can provide a complimentary exterior inspection within 24 hours. In many cases, we offer a quote on the spot or within 24 hours of the initial inspection. For larger projects, we actively participate in the design process and provide engineer drawings, professional 3D renderings, and necessary permits when required.
- What education and/or training do you have that relates to your work?
As a CertainTeed ShingleMaster PREMIER contractor, we are proud to offer the industry’s most comprehensive warranties, backed by a 30-year workmanship warranty. This distinction is earned by only 1% of contractors, ensuring that we provide exceptional service and quality. Additionally, we hold a Georgia General Contractor license, further solidifying our commitment to excellence and compliance with state regulations.