Datz Pool and Spa Care

$200

Starting price

Select a service

Zip code

Pool cleaning frequency

Pool surface material

Pool draining required

Responds in about 3 hours

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Introduction

Datz Pool and Spa Care is a small family owned business that was started in Florida. Now proudly serving Bartow, Floyd and Cherokee counties. With a bachelors degree in Chemistry and management, we get to put all our skills to use doing something that we love. Trust us in your backyard to deliver exceptional pool cleaning and maintenance (a chemically balanced pool to provide a safe/sanitized swimming pool that sparkles like never before). We treat your pool as if it were our own. See for yourself! We look forward to serving you and your family. We offer a special referral discount for all our customers. Become a customer of ours and get 15% off one months service when you refer a friend. Once this referral is a new customer of ours, you receive the discount.

Overview

Hired 22 times

Serves Rome, GA

Background checked

2 employees

5 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Specialties

Project type

,

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Good 4.3

6 reviews

5

83%

4

0%

3

0%

2

0%

1

17%

Read reviews that mention:

Lisa A.

Jun 17, 2021

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Hired on Thumbtack

Grateful to find such quality after so many companies would not even return a call. Super knowledgeable and friendly with attention to detail, my pool looks great!

Details: Cleaning and Maintenance • In-ground pool • Concrete • Saltwater • My pool water is clear • I do not need my pool drained • Every other week

Swimming Pool Cleaning, Maintenance, and Inspection

Nicole C.

May 17, 2022

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Hired on Thumbtack

Quick response. Services rendered were as asked. Prompt to his appointment and service was excellent. Very friendly and knowledgeable. Hired for routine service!

Details: Cleaning and Maintenance • In-ground pool • Saltwater • My pool water is clear • Leaves • I do not need my pool drained • Once a week

Swimming Pool Cleaning, Maintenance, and Inspection

Vanessa W.

Mar 12, 2021

Melanie H.

Oct 5, 2021

Very responsive and great customer service. Appreciate my pool always looking great

Salute G.

Jun 20, 2023

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Hired on Thumbtack

If you need a swimming pool professional who can diagnose and fix the problem without guessing costing me money, don't call this company. They returned the pump I paid for which he said would be no problem but now charging me $250 every time they come for chemicals but my pool isn't fixed or cleaned. The manager then said I'm out of 1493.50 for a service that didn't fix my pool how is this fair? Without a full refund?

Details: Cleaning and Maintenance • In-ground pool • Chlorinated water • Pool water is clear • Algae • Leaves • I do not need my pool drained • Every other week

Datz Pool and Spa Care's reply

Hello Mr. Green, I wanted to give you a breakdown on your pool service as your thumbtack messages do not match up with David’s text messages or visits in person when talking to the gentlemen outside. When we were hired you stated a company had told you that you needed your pump replaced. On Thursday the 15th we spent 3 hours replacing your pump and fixing pvc pipes that were leaking. The pool was treated as a green to clean that day as stated in the invoice $250 is for one visit. Old pump - upon arrival image0.jpeg New pump installed below image1.jpeg Monday the 19th, we spent 2 hours reinstalling your old pump as requested. And replacing faulty unities. At this visit, we treated your pool green to clean treatment for the second time for free at NO cost to you. We have a video of your old pump reinstalled with no leaks. David has mention numerous times in person and in text messages that sand in filter needs to be changed for optimal circulation and actuator has a crack which will continue to take air in your pump. Your pool chemicals are all in range but the water will not clear up until proper functioning filter. The gentlemen outside were there to acknowledge the chemicals were all in range so your $250 one visit and free chemical visit were not a waste. David said he was not going to charge for the sand change and was going to fix the problem until we received a nasty message that wasn’t even remotely true. Now receiving a bad review on thumbtack is disheartening and can really hurt a small business. David has already told you in our text messages that we are partially refunding you for the pump minus material, 5 hours of labor and one chemical service. And we are still honoring that as we are professionals and have enough correspondence and videos. God bless you! Datz Pool and Spa Care

Swimming Pool Cleaning, Maintenance, and Inspection

Credentials

Background Check

Morgan Datz

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Prices vary due to size and location of a swimming pool. We can provide you with an accurate quote with information given regarding your pool, however we will come out to offer a free quote at anytime to make sure the customer is happy with agreement.
What is your typical process for working with a new customer?
We will come to your pool at an available time to meet and agree on price. The price is decided on pool conditions.
What education and/or training do you have that relates to your work?
I have a Bachelors degree in Chemistry. Also, I have been trained by 3 different professionals.