FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and based on the scope of your roofing project. We provide upfront, transparent estimates with no hidden fees. We offer discounts for military personnel, first responders, and senior citizens. Additionally, we may provide seasonal promotions or bundle deals for multiple services. Contact us for a free inspection and personalized quote.
- What is your typical process for working with a new customer?
Initial Contact & Consultation – we’ll gather some basic details about your roofing needs and schedule a free inspection. On-Site Inspection & Assessment – We conduct a thorough inspection of your roof, identifying any damage, wear, or potential issues. We’ll take photos and explain our findings to you in detail. Customized Estimate – Based on our inspection, we provide a transparent, no-obligation quote outlining materials, labor, and any additional recommendations. If needed, we’ll also discuss financing options or insurance claim assistance. Scheduling & Preparation – Once you approve the estimate, we schedule the work at a convenient time. We’ll go over what to expect on the project day, including preparation tips for your home. Roofing Work & Installation – Our experienced team arrives on time and works efficiently to complete your project. We use high-quality materials and follow all manufacturer and industry best practices to ensure durability and performance. Final Inspection & Cleanup – After installation or repair, we conduct a final walkthrough with you to ensure satisfaction. We also perform a thorough cleanup, including magnetically sweeping for nails and debris. Post-Project Support & Warranty – We stand by our work with warranties on labor and materials. If you have any questions or concerns after the job, we’re just a call away.
- What education and/or training do you have that relates to your work?
GAF Certified Roofing Installer – We are trained and certified by GAF, North America’s leading roofing manufacturer, ensuring expert installation of their products. Manufacturer-Specific Training – We stay up to date with the latest materials and installation techniques from top roofing brands, allowing us to provide the best solutions for durability and performance. OSHA Safety Training – Safety is a top priority, and our team follows OSHA (Occupational Safety and Health Administration) guidelines to ensure a secure worksite. Years of Hands-On Experience – With extensive experience in roofing, storm restoration, and insurance claim assistance, we bring real-world expertise to every job. Insurance & Code Compliance Knowledge – We understand local building codes and work closely with insurance companies to streamline claims for our customers.