FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that our pricing at Expressive Flooring is designed to ensure they receive the best value possible. We proudly offer a price beat and price match guarantee for the same product, ensuring you always get the lowest price available. With over 1 million square feet of hardwood and vinyl plank flooring in stock, we leverage our mill-direct purchasing advantage to cut out the middleman, passing significant savings directly to our customers. This extensive inventory not only supports our competitive pricing but also enables us to provide quicker installation services, making your flooring project both cost-effective and efficient.
- What is your typical process for working with a new customer?
At Expressive Flooring, we understand that everyone is busy, so we strive to keep our process with new customers simple and straightforward. Here's how we work: Free In-Home Estimate: We start by offering a free in-home estimate to all our new customers. During this visit, we bring a selection of flooring samples in various options and colors, allowing you to choose the perfect match in the comfort of your own home, under your lighting, and alongside your decor. Visit Our Showroom: Alternatively, customers are welcome to visit our expansive 5000 sqft showroom located in Peachtree City, GA. Here, you can browse thousands of flooring options available, ensuring you find exactly what you’re looking for. Selection and Confirmation: Once you've chosen your ideal flooring, we provide a price that we're confident will floor you! We finalize the selections and promptly get to work. Quick Installation: We pride ourselves on efficiency; most projects transition from greeting to completion in less than a week. Additionally, if you choose a product we have in stock in our warehouses, we can even offer installation on the very next day. Our goal is to provide a seamless, hassle-free experience that minimizes disruption to your schedule while delivering the highest quality flooring solutions.
- What education and/or training do you have that relates to your work?
At Expressive Flooring, our extensive education and training are integral to providing top-quality service and expertise. We have been a prominent name in the flooring industry since 1999, which has given us decades of hands-on experience and deep insights into flooring trends and techniques. Our commitment to excellence is further supported by our certifications from respected industry bodies: National Wood Flooring Association (NWFA): We are certified by the NWFA in both Installation and Sand and Finish Hardwood Flooring. This certification underscores our proficiency in handling hardwood floors, ensuring every installation is done with meticulous attention to detail and craftsmanship. International Certified Flooring Installers Association (CFI): Our certification with the CFI attests to our comprehensive knowledge and skill in various types of flooring installation beyond just hardwood. This includes expertise in carpets, tiles, vinyl, and more. Leveraging our experience and these prestigious certifications, we strive to offer our customers not only the highest quality in flooring installation but also the necessary knowledge to make informed choices. Whether it’s selecting the right type of flooring for their needs or understanding maintenance practices, our goal is to ensure every customer feels confident and satisfied with their flooring decision.