FAQs
- What is your typical process for working with a new customer?
A quick 2-4 minute call over the phone to answer & address any questions/concerns you may have. While on the call I'll also have a couple quick questions mainly to get just a little bit better of an understanding on exactly what your move will entail so that way we're able to help you get it done in the safest and most efficient manner.
- What education and/or training do you have that relates to your work?
Being as honest as one man maybe; with household goods and most of the "moving industry" I am the trainers trainer. I am almost.my.team are stallions and pros tonthen9. I've yet to meet therefore know no one with any level higher standards than what we stand on and represent here at V. I.P
- What advice would you give a customer looking to hire a provider in your area of work?
Before deciding on a mover, keep yourself safe and be sure to find out these few details. "What are their rates and how do they charge?" "Will it be a flat or hourly rate?" Remember that sometimes cheaper ends up being more expensive in the long run. "Does the company provide protection for your furniture and belongings?" "If so, what type of protection? "Do they use thick quality furniture pads?" "Do they secure the pads with proper tape and shrink wrap?" "Do they charge for any of those supplies?" Ask about protection for your floors. "Do they drop down runners to protect and minimize foot traffic on the carpet and or hardwood?" Scratches and or scuffs on walls and floors are the most common mistakes/damages made from movers and that's all companies.