FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our desire is to provide precise correct estimates for our customers. However, electrical prices vary widely. To give the owner honest and accurate costs, we do not standardized our pricing for electrical work. Here’s why… Here is a scenario for a very simple electrical request. Customer: How much would it cost to install a new outlet? An electrician could say it will cost $xxx.xx. However, there is no way to know the details without doing a site visit. See below for just a few variables. 1. What TYPE of outlet, what rating? 2. What is the outlet's intended purpose? 3. What location is the desired outlet? 4. What is the overall quality of the current wiring of your dwelling? 5. What is the distance from panelboard to outlet? 6. Does an existing circuit have the capacity for an additional outlet? 7. Does your panelboard have the capacity for another circuit 8. Is your panelboard up to current specifications to begin with? 9. Will the incoming mains that supply your panelboard handle another circuit? 10. Will the proposed circuit have to pass through any timber framing throughout its length? 11. Will the proposed circuit have to pass through and metal framing throughout its length? 12. Will the circuit have to be run in conduit? (pipe) 13. Will the circuit have to enter your ceiling space, wall cavity, or crawl space at any point? 14. Is there even any access to these locations? 15. Is it possible to even physically get into these spaces? 16. Is the location classified as a 'wet area'? 17. What is the surface you want me to fit the outlet to concrete, drywall? 18. Is this something your " I can do that too!" friend - made a mess of and you want me to correct it because it didn't work? In one case, this job may cost $50; in another, $500. A legitimate electrician or electrical contractor will NOT give you a price or estimate over the phone or email. They MUST come out and do a site-visit to see the distinctive details of that specific electrical application. Always ask your electrician for an explanation for the estimate. Go into detail so you fully understand what is going on.
- What is your typical process for working with a new customer?
We always do a site visit first. Then, we would talk to the customer to find out their needs and why. We would then agree to a job cost or a time and material price. We will then put it in writing for the customer via an estimate or price quote. Once the customer agrees to the job, we will then put you on our schedule. We do have a very flexible schedule and try hard to meet everyone's time constraints.