FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
$60 diagnostic fee for computers repairs. Rates are hourly for most other services.
- What is your typical process for working with a new customer?
I like to call them to better understand the problem. I then explain my pricing let them decide how to proceed.
- What education and/or training do you have that relates to your work?
27 years in the IT industry. Microsoft Certified Professional, CompTIA A+ and Net+ Certified.