Natural Mystic Heating & Cooling#
Natural Mystic Heating & Cooling#

Natural Mystic Heating & Cooling#

Top Pro

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Scheduling
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Introduction
Hi my name is Terraine...my focus is great quality and good honesty with my customers. I never cut corners and I will take my time to make sure you're 100% happy.
Overview

Current Top Pro

Hired 88 times

Background checked

3 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2024

Top Pro Icon

2023

Projects and media

20 photos

Projects and media

20 photos

Specialties
A/C services needed

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

73 reviews

5
94%
4
3%
3
0%
2
0%
1
3%

Read reviews that mention:


pro avatar
DeAngelo W.
Sep 3, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Terraine is fine collecting your money but he won’t own up to mistakes let alone reimburse or remedy the matter. He overcharges his customers for minor fixes. He haphazardly installed a capacitor on my unit causing it to arc out and blow the fan motor. The unit still doesn’t work. I’m having to replace it. See for yourselves Look closely at the burn marks where metal touched metal. And the small hole at the bottom where it exploded leaking out the contents of oil. Don’t use!

Details: Routine maintenance • Only warm air is blowing from the vents • Attic • Outside • House

Natural Mystic Heating & Cooling#'s reply
I worked with you and repaired your units on more than one occasion...I came out and diagnosed your unit with you standing right next to me, I explained everything I was doing step by step. I repaired the unit, made sure you was fully informed with the repairs I had made. I then tested unit and made sure it was cooling and operating correctly before departure.( I also checked 2 other units you had installed from a different company 2 weeks prior,where 1 of them where low on refrigerant....and inform you to have the previous company come back to adjust refrigerant levels due to unit still under warranty by that company). You text me 2 weeks later and said the unit had arc, and I reached out within a half hour and notified you I be on my way to make the necessary repairs. You text me and told me you had one of your friends which was the ac guy who was there to refill the unit that was low on refrigerant diagnosing the ac. I then inform you the ac is under my company warranty/policy (and all the previous work/parts will be replaced for free once I can come and verify problem and bad part) and if anyone tampered with the ac unit it would void the warranty and previous repairs. And now your trying to cause defamation to me and my business. After you disregarded the warranty policy that was in placed.
Central Air Conditioning Repair or Maintenance
pro avatar
Sequita w.
4 days ago
·

Hired on Thumbtack

Hired on Thumbtack

Punctual, very knowledgeable, and up front about the process to fix my HVAC. Very much a professional. I would definitely call him again if needed. I highly recommend.

Details: Repair • Attic • Ground floor • House

Central Air Conditioning Repair or Maintenance
pro avatar
Juhnniette w.
2 weeks ago
·

Hired on Thumbtack

Hired on Thumbtack

Quick response. Great work. Great price! I would definitely recommend this service.

Details: Repair • The power is on, but the fan won't run • Attic • Outside • House

Central Air Conditioning Repair or Maintenance
pro avatar
Adrienne M.
3 weeks ago
·

Hired on Thumbtack

Hired on Thumbtack

Terrian was very honest and knowledgeable in his assessment of my HVAC needs. Insuring my unit was ready for the summer months. He was upfront and fair in his pricing, likely saving me hundreds of dollars. He will definitely be the first call I make to address any future HVAC needs I have.

Details: Repair • Attic • Outside • House

Central Air Conditioning Repair or Maintenance
pro avatar
Isa H.
Mar 3, 2025
·

Hired on Thumbtack

Hired on Thumbtack

Kept me updated through the process, and offered free and low cost solutions to keep my home cool throughout the summer. Will recommend this professional to neighbors.

Details: Routine maintenance • Routine maintenance • Attic • Outside • House

Central Air Conditioning Repair or Maintenance
Credentials
Background Check

Terraine Sealy