FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that Move Smart Logistics offers competitive pricing with no hidden fees. We also provide seasonal discounts and special rates for new and repeat customers.
- What is your typical process for working with a new customer?
When working with a new customer, we start with a detailed consultation to understand the customers specific transportation needs. Next, we provide a customized service plan and quote. Once everything is agreed upon, we schedule the service, ensuring clear communication throughout the entire process. On moving days, our team handles everything from packing to transportation, ensuring a smooth and stress free experience.
- How did you get started doing this type of work?
I started Move Smart Logistics over three years ago, driven by passion for efficiency and customer service in the transportation industry. With a background in logistics and a keen eye for detail, I saw an opportunity to provide a more personalized and reliable moving experience. My goal was to make every move as smooth and stress-free as possible, and through hard work and dedication, Move Smart Logistics quickly gained a reputation for excellence. Today, we continue to grow, always prioritizing our customers needs and ensuring top-notch service.