FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At FCI East Cobb our pricing is designed to offer the best of both worlds: high quality at a fair price. Simply put we are not the cheapest but not the most expensive. We will always provide each customer with the same experience, whether you are spending $3,000 or $30,000. We also have a variety of financing options available.
- What is your typical process for working with a new customer?
Our typical process starts with the initial free in home consultation where we will discuss your project scope and expectations. We then will take measurements and inspect the space. Next is the fun part: shopping for your new floors! We will then provide you with a down to the penny quote with no surprise charges or change orders.