FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I use a spread sheet that calculates billing by adding labor at $30/hr plus the cost of cv materials that I have supplied plus 20% for profit and overhead costs. This comes out to $36/hr if there are no material costs. I use the same template to estimate bids or track “time and material” jobs.
- What is your typical process for working with a new customer?
After we initiate contact on Thumbtack, If the customer wants a fixed price and it seems like I need more information I will schedule a meeting at the job site to gather information and email a quote. If the customer is okay with a time and material arrangement, then I go ahead and schedule the time.
- What education and/or training do you have that relates to your work?
I took a course in project management. I have worked in the residential renovation field for 20 years. I married a licensed Architect. =P